Cary, N.C. — Carnival Cruise Lines will stepping up its marketing efforts with SAS Marketing Automation software.
The cruise line will use predictive analytics as provided by SAS in a program that it plans to improve customer communication, increase first-time cruise bookings and improve customer relationships.
“We evaluated other software and no other vendor could cut the mustard in analytics and predictive modeling," said Shannon Balliet-Antorcha, director of Database Marketing and Customer Data Integration at Carnival Cruise Lines. "SAS seems to have the advantage in predictive analytics."
Financial terms weren’t disclosed.
Carnival Cruise Lines Picks SAS for Marketing Campaigns
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